Privacy and Data Protection Policy
Learn more about how we safeguard your personal data and respect your privacy rights.
Information We Collect and Use
We collect user data only as necessary to operate our platform and deliver AI-generated recommendations. This includes the information you provide directly or that is collected during site use.
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→Contact details such as email and phone number
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→Registration information you provide
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→Technical data like browser and device type
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→Usage patterns while browsing our site
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→Communication preferences for updates
We use your information only for operational, support, and security purposes. Data is never sold to third parties. All processing follows Australian privacy requirements.
How We Use Your Information
Data is used to authenticate your account, improve our AI models, provide technical support, and send relevant service communications.
We apply strict safeguards to secure access, minimise retention times, and ensure your details are processed transparently and fairly.
Your Rights and Choices
You have the right to access, amend, or request deletion of your data at any time. Contact us to exercise your privacy rights quickly and transparently.
Right of Access
Request a copy of your personal data held with us.
Right to Rectification
Correct or update your personal information as needed.
Right to Erasure
Request removal of your details from our system.
Right to Portability
Receive your data in a portable, machine-readable format.
Data Sharing and Disclosure
We do not share, sell, or rent your data for marketing. Limited sharing occurs only where legally required or with trusted partners assisting operations.
Any third-party partners must comply with strict data-handling standards and cannot use your information beyond agreed purposes.
Keeping Your Data Secure
We use robust technical and organisational measures to guard data, including encryption and regular security assessments.
Breach protocols ensure prompt action and user notice in the rare event of a data incident.
Contact Us About Your Privacy
Address: 95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61.3.7711.7432
Email: content@galovent.sbs